Privacy Policy

Fortunica Casino is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, transfer, and store personal data when you visit our website or create an account with us.

Collection of Personal Data

When you visit our site, we may collect information about your device, such as:

Browser type and version
Device operating system
IP address

We also collect data related to your interactions with our site, including:

Navigation history
Search queries
Error reports

If you choose to create an account or make a deposit, we will request additional personal information from you, which may include:

Name and surname
Email address
Password (hashed for security)
Date of birth
Address
Phone number

We use this data to provide our services to you, improve user experience on our site, and develop new features.

Use and Disclosure of Personal Data

Fortunica Casino uses the collected personal data to:

Authenticate and verify users' identities
Provide access to your account and its contents
Process transactions (excluding banking details)
Offer personalized services and tailored recommendations
Develop marketing campaigns

We may share anonymized or aggregated information with third-party service providers for research, development, or improvement of our site. However, we will not disclose identifiable personal data without consent.

Retention Period for Personal Data

Fortunica Casino retains collected personal data as long as you remain active on the platform and for a reasonable period after account inactivity. After this period, your data is deleted from all systems unless required to be kept by law or further actioned upon request.

Cookies and Tracking Technology

To improve user experience and tailor services to our visitors, we employ cookies (small text files stored on users' devices) for various purposes:

Authentication and session management
Analytics and performance measurement
User preference storage

You can control or reject cookie usage by adjusting your browser settings. However, please note that disabling cookies may impact certain features of the site.

Security Measures

We take data security seriously at Fortunica Casino. To protect users' personal information against unauthorized access:

We implement state-of-the-art encryption technologies (HTTPS) for secure communication
Passwords are securely stored using hashing algorithms
Regular backups ensure quick recovery in case of loss

Consent to Personal Data Processing and Sharing

By creating an account or visiting our site, you provide consent for Fortunica Casino to process your personal data according to this Privacy Policy. We reserve the right to modify this policy at any time; changes will be notified via email (for users with a valid email address).

User Rights and Responsibilities

If you have registered on the platform:

You can correct or update your profile information through our website settings.
If necessary, please contact customer support for further assistance.

Fortunica Casino may require additional data from you under applicable law to verify identity. We will store such data as specified by local regulations and delete it when no longer required.

Accessing Third-Party Resources

Links within the Fortunica Casino website can direct users to external websites or applications not controlled by us, including social media platforms, customer support resources, and third-party services for payment processing. We are not responsible for any content found on such external sites; please refer to their separate terms of use.

Changes to Privacy Policy

This policy is subject to periodic reviews. To ensure you have access to the most up-to-date version, regularly check our website.

Data Subject Requests

You may request a copy or erasure of your personal data at any time by contacting Fortunica Casino support team with necessary details and proof of identity. In some cases, we will charge administrative fees according to applicable laws and regulations.

Contact Information

For queries about this policy or submitting user requests:

Email
Telephone (for UK residents only): 0800 1234 5678

Please be aware that these contact details serve as an escalation process to resolve any concerns; please check the FAQs section on our website for assistance first.